Travel to Georgia - E-mail: info@batumifun.com

Tel: +995 577 581 500; +995 577 431 500 (Viber/WhatsApp)

Travel in Georgia
ViberWhatsApp +995 577 75 55 33

+995577581500; +995577431500

Frequently asked questions (or FAQ)

All frequently asked questions are gathered in this article. If you don't find the answer on your question, please write to us by email: This email address is being protected from spambots. You need JavaScript enabled to view it. or by chatting at our website. We will reply to you as soon as possible.



1. BatumiFun office hours?  Up to the questions

Our office is open from 9:00 till 18:00 Monday through Sunday.

2. How to find the office of BatumiFun tourism company ?  Up to the questions

Our office is located on Zviad Gamsakhurdia street #17. This is a historic city center. St. Nicolas monastery and Piazza square are nearby our office.

3. Are the prices actual? What does the price include? Will be any additional costs?   Up to the questions

Our prices are actual. We don't change the prices because of the season. The price includes all mentioned in the paragraph "the price includes". We try to set the price in such way, that you will not have any additional expenses, except personal ones.

4. How to book the tour?  Up to the questions

To book the tour, please, provide full names of tourists, copies of passports, contact tel. number, e-mail address and air tickets details. You can also send a booking request using the booking form from the page with tour description.

After receiving the information, we will send you an invoice for prepayment.

You need to confirm the booking by making a prepayment within 3 working days. The prepayment amount is 30% of the total tour price. In case of absence of the prepayment, the booking will be canceled.

After confirmation by the prepayment, You will be sent a tourist voucher. 

The remaining amount of 70% of the total price, you should pay on the day of check-in at the hotel.

5. How to book the hotel or apartment?  Up to the questions

To book the hotel or apartment, please, provide full names of tourists, copies of passports, contact tel. number, e-mail address and air tickets details. You can also send a booking request using the booking form from the page with hotel or apartment description. 

After receiving the information, we will send you an invoice for prepayment.

You need to confirm the booking by making a prepayment within 3 working days. The prepayment amount is 30% of the total hotel's or apartment's price. In case of absence of the prepayment, the booking will be canceled.

After confirmation by the prepayment, You will be sent a tourist voucher. 

The remaining amount of 70% of the total price, you should pay on the day of check-in at the hotel.

6. How to book the sightseeing transfer?  Up to the questions

To book the sightseeing transfer, please, provide full names of tourists, copies of passports, contact tel. number, e-mail address the date of transfer and point of departure/arrival (in case of stay at the hotel, please, mention your room number). You can also send a booking request using the booking form from the page with a sightseeing transfer description. 

After receiving the information, we will send you an invoice for prepayment.

You need to confirm the booking by making a prepayment within 3 working days. The prepayment amount is 30% of the transfer price. In case of absence of the prepayment, the booking will be canceled.

After confirmation by the prepayment, You will be sent a tourist voucher. 

The remaining amount of 70% of the total price, you should pay on the day of check-in at the hotel.

 

7. How to book a day tour?  Up to the questions

To book a day tour, please, provide full names of tourists, copies of passports, contact tel. number, e-mail address, the date of transfer and point of departure (in case of stay at the hotel, please, mention your room number). You can also send a booking request using the booking form from the page with a day tour description. 

To pay for a day tour you may to the guide on the day of its realizing.

8. Can I buy an air ticket on your website?  Up to the questions

Tourism company BatumiFun doesn't sell air tickets. But our managers can help you with finding the best option of the flight. 

9. How to make a prepayment?  Up to the questions

You can make a prepayment by:

  • money transfer systems like "unistream", "western union" or others that offers your bank. Like payment receiver, you should mention the head of our company BatumiFun.com GIORGI JIJAVADZE, the place is Batumi, Georgia, as a contact tel. number, please, mention +995 577 75 55 33. In the bank you will be given a transfer code. You should send to us this code and your full name.
  • online payment system PayPal. Recipient -  This email address is being protected from spambots. You need JavaScript enabled to view it.. Specify the name of the person, who will book the tour.
  • by the bank transfer on our currency account.

10. Can I cancel the booking and do I  receive the money back?  Up to the questions

If you cancel the tour 10 days before its realization date, you will get refund in the amount of payed prepayment minus 5% of its amount. If you cancel the tour later, you will not be refunded.

11. In what currency can I pay for the service?  Up to the questions

You can pay for the service in GEL, USD, EUR.

12. Where can I write a feedback?  Up to the questions

You can leave a feedback on our website in the reviews section and on the official pages of our company, like:

Facebook

TripAdwisor

13. BatumiFun company's details:  Up to the questions

Batumi Fun LTD
ID: 445443798
Zviad Gamsakhurdia st., #17,
6010, Batumi, Georgia"

For payments in USD:
INTERMEDIARY: CITIBANK N.A.
111 Wall str. New York, N.Y. 10043
SWIFT: CITIUS33
ABA: 021000089
TBC BANK's Correspondent Account #36127097

BENEFICIARY'S BANK
HEAD OFFICE SWIFT: TBCBGE22
JSC "TBC Bank", Head Office
SWIFT: TBCBGE22

BEN's Account: GE51 TB79 2773 6020 1000 01
NAME OF BENEFICIARY: Batumi Fun LTD

For payments in EUR:

INTERMEDIARY:
DEUTSCHE BANK AG
FRANKFURT/MAIN, GERMANY
SWIFT:DEUTDEFF
BLZ:50070010

BENEFICIARY'S BANK
HEAD OFFICE SWIFT: TBCBGE22
JSC "TBC Bank", Head Office
SWIFT: TBCBGE22

BEN's Account: GE95 TB79 2773 6120 1000 01
NAME OF BENEFICIARY: Batumi Fun LT

 

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Book by Phone? Call Us: +995-577-75-55-33

You can contact us via Viber/WhatsApp/Telegram, and also by Skype - BatumiFun.Manager

Why Choose Us?

  • Best price guarantee
  • Fast, convenient and secured payment options
  • Exceptional customer services
  • Hotel Information abundance & most accurate
  • Ongoing promotions, discounts and other benefits

Contact Details

  • Tel: +995 577 581 500 (Viber/WhatsApp)
  • Tel: +995 577 431 500(Viber/WhatsApp)
  • Email: info@Batumifun.com
  • #17 Zviad Gamsakhurdia Str., Batumi
  • Contact Form

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